Surgical Solutions Technician

Full Time in Technicians/Technologists Email Job
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Job Detail

  • Applicants Apply Externally Yes
  • Who May Reach Out: Recruiters/Agencies on HealthHires May Contact Us
  • Position Open To People With Disabilities Yes

Job Description

Role Summary:  Surgical Solutions Technicians serve as an integral member of the operating room team providing support services to surgeons and all other Operating Room staff. Commit to superior customer service while actively assisting in daily operations and procedures in local account. The position reports to Account Supervisors/Lead Technicians. 

Duties & Responsibilities

  • In the Operating Room the Technician will
    • Model a high standard of performance to staff and peers
      • Pre-operative setup
        • Ensure video equipment is functioning properly
        • Place monitors and equipment according to the surgeon’s preference
      • Intra-operative technical and customer support
        • Ensures necessary equipment is plugged in and functioning properly
        • Address any supply issues and requests
      • Post-operative turnover
        • Gathers instruments and equipment
        • Inventories instruments and other equipment
      • Maintain high standards for decontamination, inspection, assembly, wrapping, and sterilization of surgical instruments.
      • Maintain all laparoscopic equipment and replace as needed; process repairs for instruments and scopes
      • Maintains a professional level of service, and remains on good, professional terms with all OR staff
      • Punctual at all times, and is available for all shifts, along with on call hours
    • Duties related to Surgical Cost Management Platform
      • Learn, adopt and utilize all new technology as intended, when intended, as outlined in the Technology Policy.

Skills and Abilities:

  • Regular, reliable, consistent on-site job attendance is a requirement at assigned workplace.
  • Must be able to work Sunday – Saturday which includes 24/7 coverage on a rotational basis between the technicians at the local hospital during weekdays, weekends, and holidays. This position typically entails a 40-hour workweek and additional hours may be required based on workflow and OR schedule to ensure our customers receive the highest level of service.
  • Ability to organize responsibilities, think critically and make decisions in high stress and emergency situations.
  • Ability to establish rapport with clients and team members as well as demonstrate professionalism in all circumstances.
  • Ability to work effectively within their role independently as well as a part of a team. Treat others with consideration, dignity, and respect.
  • Work Environment: hospitals are a 24-hour, 7 days a week operation that have a fast-paced atmosphere and involves exposure to bloodborne pathogens, various chemical disinfectants, and infectious materials
    • Ability to wear personal protective equipment (i.e. eye protection, gloves, shoe covers, surgical head covering, and gown) is required
  • Physical Demands
    • Ability to turn, bend, squat, kneel, crawl, reach, push, pull, maneuver in tight spaces, and side-to-side turning of neck
    • Ability to maneuver heavy equipment; lift, carry, and balance items weighing up to 50 pounds individually or additional weight with assistance
    • Repetitive and constant standing for prolonged periods
    • Normal, correctable vision and hearing required including the ability to accurately discern color as necessary to perform job functions


  • Education: High school diploma/GED required
  • Certifications: Certified Registered Central Sterile Technician or Certified Surgical Technician a plus. Must obtain CRCST within 120 days.
    • Certain accounts may require CRCST upon hire
  • Previous Experience: one year OR experience preferred, 2-5 years face to face customer service experience
  • Must have excellent communication skills
  • Ability to quickly and accurately anticipate needs, and appropriately respond
  • Availability for 24/7 hospital coverage including weekday, weekend, and holiday rotational scheduled and on-call shifts

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